McDonald's employee shows how to clean the ice cream machines

Enough to make anyone scream! McDonald’s employee shares horrifying video of herself cleaning fast food chain’s ice cream machines – which are caked in hardened gunk

  • TikToker Meg Morgan shared a video while on the job last month, filming her local McDonald’s ice cream machine
  • She complains about having to clean it and shows herself scraping caked-on dried ice cream from the top of the machine
  • After getting off most of the hardened mess, she wipes it down with a cloth
  • Commenters have had a spit reaction, with some saying it makes them crave ice cream and others saying they’ll never eat it from McD’s again 

A McDonad’s employee has revealed what it looks like to clean one of the chain’s ice cream machines.

TikToker Meg Morgan shared a video while on the job last month, filming her local McDonald’s ice cream machine, which had been left an absolute mess.

However, Meg hinted that this example might be worse than usual, griping: ‘I want to kill whoever spilt this.’

Cleaning time! A McDonad’s employee has revealed what it looks like to clean one of the chain’s ice cream machines

Behind-the-scenes: TikToker Meg Morgan shared a video while on the job last month, filming her local McDonald’s ice cream machine

Worst? However, Meg hinted that this example might be worse than usual, griping: ‘I want to kill whoever spilt this’

The young woman was tasked with cleaning up the machine and was clearly not happy about it. 

After showing the front of the machine — which appeared clean enough — she moved the camera around to the top, with the lids taken off the tanks of liquid ice cream.

While the liquid ice cream in the vats looks just fine, along the metal rim is liquid that has spilled, dried, and become caked on in a sludgy mess. 

‘Ew this is disgusting,’ she wrote. ‘Why do I have to clean this? It literally won’t come off.’

Using a plastic spoon, she painstakingly scraped off the dried ice cream, scooping it up bit by bit into a cup.

Oddly, there also appeared to be some candy McFlurry mix-ins in the caked-on mess, though it’s unclear how they would have been dropped up there.

With the heaviest bits off, she turned to a clean rag to wipe clean the rest of the metal. 

‘Why do people order ice cream? Why am I still working here?’ she asked. 

The video has been viewed 187,000 times so far, with mixed reactions from viewers.

Some are totally put off the treat, with one writing: ‘Wow, definitely not ordering ice cream from McDonald’s anymore.’

‘This is sickening, you shouldn’t have to deal with this,’ wrote another.

‘Never eating that ice cream again,’ wrote one more.

Mix: Commenters have had a spit reaction, with some saying it makes them crave ice cream and others saying they’ll never eat it from McD’s again

Others who work at McDonald’s chastised her for not cleaning it properly, arguing that she should have drained the entire machine first — with several saying theirs never looks this dirty.

‘Ours NEVER looked like that, wtf!!! wrote one, while another concurred: ‘Ours don’t look like that, y’all just dirty.’

But many — likely those familiar with working in restaurants — just found that they were craving ice cream after watching the clip.

In 2019, a former McDonald’s employee revealed that the reason the chain’s ice cream machines frequently appear broken because staff cannot be bothered to clean them.

Will Doyle claimed that the soft-serve machines take hours to clean, and this makes staff reluctant to serve ice cream.

In 2019, a former McDonald’s employee revealed that the reason the chain’s ice cream machines frequently appear broken because staff cannot be bothered to clean them 

Revealed: Will Doyle claimed that the soft-serve machines take hours to clean, and this makes staff reluctant to serve ice cream

He wrote on Twitter: ‘Btw, I used to work in McDonalds. The ice cream machine was never broke, it just takes 3 hours to clean so we used to say it was broke so we didn’t have to serve you lot. Cheers x’ 

Another former worker said it was ‘always working’ but just ‘took too long to clean’ so they told people it was broken.

A Twitter user named Eleanor added that cleaning hte machines is more complicated than just ‘wiping it down’ — so employees sometimes find it ‘easier’ to just tell customers it’s broken. 

She added: ‘Unless you work for the company you don’t understand. It seems dumb but it’s genuinely easier to lie to avoid having the same conversation 10000 times a day.’  

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