Mother orders a Tesco number 5 candle for her daughter’s birthday cake only for the supermarket to switch it with two 2s and a 1 after running out
- Sheree Scanlon ordered the candles for her daughter Charlotte’s birthday party
- Instead of sending her a number five candle she was sent two 2s and a one
- The 45-year-old from Coventry decided against using the substitutes provided
- She said it was a ‘ridiculous situation’ and that it looked like it was Charlotte’s 221th birthday
A mother was left puzzled after she ordered a number 5 candle for her daughter’s birthday cake, only for supermarket chain Tesco to switch it with two 2s and a 1 after running out.
Sheree Scanlon had been organising a party for her daughter Charlotte’s fifth birthday and could barely believe her eyes when her Tesco order arrived.
Instead of replacing the number five candle with singular candles, the delivery driver turned up with the mathematical equivalent.
Sheree, 45, took to Tesco’s Facebook page to complain about the blunder, and said she had decided against using the alternatives provided.
Sheree (right) with her daughter Charlotte (left) said she couldn’t believe her eyes when her Tesco order arrived
Sheree had ordered birthday candles for her daughter’s birthday and was shocked when she got the mathematical value
She said: ‘Absolute disbelief at the substitution from Tesco for a number 5 birthday candle. 2, 2 and 1 is not quite the same.’
Sheree, from Coventry had ordered a £1 ‘Bake with Love Sparkly Candle’ in the number five, in order to decorate her daughter’s cake.
She decided against using the ‘alternatives’ provided by Tesco, which appeared to suggest her daughter was having her 221nd birthday.
The teaching assistant’s post has left many commenters in stitches. Laura Rees said: ‘Howling.’
Joanne Griffiths added: ‘I’m creased.’
Lorraine Martin wrote: ‘It will help your child to add up his/her age.’
Jack Penry said: ‘That sub.’
Tesco’s social media team responded Sheree’s post saying: ‘Thanks for getting in touch.
‘That’s not a great substitute at all, so I’m sorry about that. Can you please message me privately with confirmation of your full name, post code and email address? Also, can I ask if you handed these candles back with the driver for a refund?’
Speaking on the issue, Sheree said she thought it was a ridiculous situation.
‘I did laugh, but in absolute shock! I called Tesco to ask if it was a computer that made the substitution but it wasn’t! I sent the candles back in disbelief!’
She added: ‘My thoughts are just how ridiculous it was. I called Tesco straight away as I could not believe a human could think that’s a suitable alternative.
‘Friends have said surely a four and one would have been cheaper! Or five ones would have made more sense.’
Sheree ended up buying a set of ‘normal’ candles from B&M ahead of Charlotte’s birthday yesterday.
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